Maxx Katie Upgrade
I haven’t been a big fan of Maxx’s new website for getting accurate bus info so let’s hope a new online system being launched helps.
A new bus arrivals function on the MAXX website will help customers find their nearest bus stop and then give them a list of bus arrival times for that stop.
From now, when you hit the site “A virtual presenter, Katie, ” pops up and tells you to enter your bus stop number.
Mark Lambert, General Manager, Customer Services for the Auckland Regional Transport Authority (ARTA), said: “This new tool will allow customers to access real time as well as scheduled time information for their bus and make people aware of their nearest stop number so they can use the function with ease, time and time again.
“The online system will enable our customers to track the arrival time of their bus, meaning they can spend less time waiting and more time doing the things they want to be doing. It should also mean they don’t need a timetable as they can track the bus times online.
Maxx staff will be Britomart, Symonds Street and Queen Street, until Friday to hand out wallet sized ‘My Bus Stop’ cards to bus patrons. The cards will help people make a note of their main bus stops, so when they go to MAXX they already have details of their stop number.
Let’s know how you find it.