Matangi Rollout Still Slow
The implementation of Wellington’s new Matangi trains is still slow – a sign of what Auckland may expect when the city’s new electric trains eventually appear.
At the moment, Matangi trains are operating in peak services on the Hutt line. Wellington’s regional council says 8 units are currently in Wellington, of which four are available for service with a further unit available for training.
The remaining 3 units are expected to be approved for service in May.
A further 4 units are expected off the ship late May, at which time 25% of the new fleet will be in Wellington. Manufacturing of the remaining units
continues in South Korea with the majority of vehicles having commenced the outfitting process.
Matangi was due to be introduced on the Johnsonville line this month but still no date has been announced and on the Kapiti line sometime in July.
The overcrowding on the lines in Wellington has resulted in a number of changes including using buses instead of trains and placing ticket collectors on the platforms to prevent train guards not being able to collect fares in crowded carriages.
The call centre is getting about 400 complaints a month from commuters.
This is the breakdown of the complaints in March .The number of complaints increased from February due to congestion on the Kapiti and Hutt Valley lines. Complaints in the Left Late category rose significantly from 10 to 48 in March.
It would be fascinating to see the complaints Auckland’s Maxx centre or Veolia gets. Wellington’s authorities are far more helpful in releasing such info..